Privacy Policy

1. Introduction

BONBLOC TECHNOLOGIES LIMITED (“Company”, “we”, “us”, or “our”)is committed to protecting your privacy and ensuring transparency in the collection, use and disclosure of your personal data. This Privacy Policy applies to all products, services, mobile applications and websites offered by the Company (collectively, the “Services”) and outlines how we handle personal data in compliance with applicable data protection laws.

By accessing or using our Services, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our Services.

2. Information we Collect

When you use our Services, we may collect certain categories of information necessary for their functionality. This includes personal information you provide directly, such as your name, email address and contact details when registering an account or communicating with us.

Where applicable and with your consent, our Services may collect precise location data to enable core operational features. Location data may be collected periodically, including when a relevant application operates in the background, where such functionality is integral to the Service and has been disclosed to you at the time of granting permissions.

Our Services may also access media files, including photos and videos stored on your device, strictly for the purpose of enabling uploads, reporting and documentation features. Where applicable, our Services may request access to your device’s microphone to facilitate audio recording features.

We may also collect device and usage-related information such as device type, operating system, IP address, application usage logs and performance data. This information is used to improve the performance of our Services, diagnose technical issues and enhance user experience. In cases where payment functionality is provided, payment-related information may be processed securely through authorised third-party payment service providers. We do not store complete financial details such as card numbers.

3. Purpose of Data Collection

The data collected through our Services is used solely for legitimate business and operational purposes. This includes enabling core functionalities of our Services, managing user accounts, facilitating operational coordination where applicable, improving service performance, ensuring safety and compliance, processing payments, and communicating relevant updates to users.

We do not use personal data for any purposes that are not disclosed in this Privacy Policy.

4. Location Data

Where our Services rely on location data to deliver core functionality, we may collect precise location information, including during background operation of our applications. This data is collected only with your explicit consent and is used solely for the disclosed operational purpose. Users are informed of this feature at the time of granting permissions and may control location access through their device settings at any time.

5. Data Sharing and Disclosure

We may share user data only in limited and necessary circumstances. This includes sharing with authorised personnel within the organisation for operational purposes, as well as with trusted third-party service providers such as hosting platforms, analytics providers and payment processors who assist in delivering our Services. Such third parties are bound by contractual obligations to handle data in accordance with applicable data protection laws.

We may also disclose information where required by law, regulation, or legal process, or in the event of a business merger, acquisition, or transfer of assets. Under no circumstances do we sell, rent, or trade personal data to third parties.

6. User Consent and Permissions

Our Services may request access to certain device permissions, including location, camera, media storage, microphone, and notifications, strictly on an as-needed basis to support specific features. We request only the permissions necessary for the intended functionality. Users have full control over these permissions and may grant, deny, or revoke access at any time through their device settings. However, disabling certain permissions may affect the availability or functionality of related features.

7. Data Retention

We retain personal data only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, including operational, legal and regulatory requirements. Once the data is no longer required, it is securely deleted or anonymised in accordance with applicable standards.

8. Data Security

We implement appropriate administrative, technical and physical safeguards to protect user data against unauthorised access, loss, misuse, or alteration. These measures include secure servers, encryption mechanisms and restricted access controls. While we strive to ensure the highest level of security, no method of data transmission or storage is completely secure. We encourage users to safeguard their account credentials and notify us promptly of any suspected unauthorised access.

9. Children’s Privacy

Our Services are not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that such data has been collected without verifiable parental consent, we will take appropriate steps to delete it promptly. If you believe we have inadvertently collected data from a minor, please contact us immediately.

10. User Rights

Subject to applicable laws, users may have the right to access, correct, update, or request deletion of their personal data. Users may also have the right to restrict or object to certain processing activities, request portability of their data and withdraw consent for data processing where applicable. Requests regarding user data may be directed to the contact details provided below and we will respond within the timeframes required by applicable law.

11. Third-Party Services

Our Services may integrate or rely on third-party services for analytics, hosting and payment processing. These third parties operate independently and have their own privacy policies governing the use of personal data. We are not responsible for the privacy practices of such third parties and encourage users to review their policies where applicable.

12. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal, regulatory, or operational requirements. Any updates will be communicated through prominent notice on our website or within our Services prior to the change taking effect. Continued use of our Services following any update constitutes acceptance of the revised Policy.

13. Contact Information

Bonbloc Technologies Limited

Email: sales@bonbloc.com

Phone: +91 93429 13529

Website: www.bonbloc.com

14. Data Practices Disclosure

Our Services may collect and process personal data including, where applicable, precise location (including background location), media files such as photos and videos, audio inputs and device-related information. Such data is collected strictly for the operational and functional purposes of the relevant Service and is not sold to third parties.